ESL Ranked #17 on Training Top 100 for Workplace Development Programs

For 15th consecutive year, ESL recognized nationally among businesses across the U.S. for its unique training programs for employees

ROCHESTER, N.Y. — February 9, 2021 — ESL Federal Credit Union is honored to announce that for the 15th consecutive year, Training Magazine named the locally owned financial institution to the list of Training Top 100 winners for 2021.

ESL ranked #17 on the list, which includes other well-known companies such as Edward Jones, Mastercard and Visa Inc., as well as local companies Paychex and ConServe. Top 100 companies were measured on several qualitative and quantitative factors including training program and scope, tuition reimbursement, training infrastructure and delivery, evaluation and metrics, and business outcomes resulting from training. The list can be viewed at Training Magazine’s website, traingingmag.com.

“We are truly honored to be named for 15 consecutive years to the prestigious Training Top 100 list in recognition of our unique learning and development programs,” says Maureen Wolfe, Senior Vice President/Director, Human Resources & Community Impact. “To deliver a superior customer experience for all, we must also ensure a superior experience to all employees, and make the necessary investments into our training and development programs. We know this investment in our employees pays dividends, and sets the foundation for a thriving workplace.”

For companies today, investing in internal training is vital to attracting, retaining, and developing talent. Promoting a superior employee experience is a key initiative for ESL. Even amidst the COVID-19 pandemic, ESL continued its commitment to deliver learning and development programs to employees. Changes in 2020 included modifications to in-person learning environments, where required, to meet COVID safety precautions and shifting its in-person class offerings to online formats. The year also brought the launch of several new online and self-directed options for employees, including the introduction of Employee Learning Week, and Business Writing online coursework.

The company touts historically low turnover in recent years, in part because of growth and development opportunities available to all employees. Last year, 78% of all jobs were filled from within, and 83% of leadership positions were filled internally.

ESL invests significant resources to provide valuable learning solutions to its workforce. Every employee of the organization has the opportunity to further his or her skillset through coursework offered each year. Courses include topics such as leadership development, diversity and inclusion, mentoring, and specific Microsoft Office program skills. Employees also can also receive up to $5,250 of tuition aid each year for undergraduate or graduate coursework.

The March issue of Training magazine profiles the Top 5 companies and provides information about the training efforts of all 100 organizations. The list of 2021 honorees includes learning-focused organizations – such as United Wholesale Mortgage at No. 1 and MasTec Utility Services at No. 2.


About ESL Federal Credit Union

With more than 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 378,000 members and 11,800 businesses. Founded in 1920, the company provides personal banking, business banking, mortgage services and wealth management services through its locally-based 22 branch network, telephone, mobile, online and live chat center.

The Rochester-based financial institution employs more than 870 people in the Greater Rochester area and holds more than $8.2 billion in assets. Since 1996, ESL has paid out 26 consecutive Owners’ Dividends to its members totaling more than $185 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $40 million in grants throughout the community. The company has appeared on the Great Place to Work® Best Small & Medium Workplaces list for 10 years since 2010. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at www.esl.org. Connect with ESL on Twitter (@ESLFCU) and Facebook.com/ESLFCU.