GRQC Presents Performance Excellence Awards

2019 Grqchansen

Greater Rochester Quality Council, a Greater Rochester Chamber of Commerce affiliate, presented its 13th annual Performance Excellence Awards. GRQC presents the awards to discover, recognize, and help others learn from high-performing organizations. GRQC’s highest honor, the George K. Hansen Exemplar Award, went to Rochester Regional Health for its Optimizing EMR Alerts: Improved Med Administration initiative. The George K. Hansen Exemplar Award is only given when an organization demonstrates exceptional excellence, organizational-wide commitment, and strong dedication to sustained continuous improvement.

The 2019 GRQC Performance Excellence Award recipients are:

FOR OPERATIONS EXCELLENCE

GEORGE K. HANSEN EXEMPLAR AWARD

  • Rochester Regional Health – Optimizing EMR Alerts: Improved Med Administration

GOLD

  • JN White: Streamlining Front End Processes
  • Regional Transit Service
  • Rochester Regional Health System – High Five: Achieving CMS 5 Star Quality Measure Improvements (LTC)

FOR TEAM EXCELLENCE

GOLD

  • Highland Hospital – Point of Use Cleaning in OR
  • Rochester Regional Health System – Managing an Outbreak and Winning the Battle (UMMC)
  • Trillium Health – Rapid Start Antiretrovirals Process Model
  • Xerox Webster - EA Toner Quality Improvement

SILVER

  • Harris Corporation, Tactical Communications Business – Voice of the Customer Process Improvements
  • Paychex – Labor Power Cost Reduction
  • Rochester Regional Health System – The CAUTI DeCATHlon
  • URMC Comprehensive Stroke Center at Strong Memorial Hospital

BRONZE

  • Highland Hospital – Late Tray Project
  • TLF Graphics – Time Clock Project
  • URMC Pediatric Asthma Team at Golisano Children’s Hospital

FOR CUSTOMER EXCELLENCE

SILVER

  • Gorbel – Order Fulfillment Excellence: Inquiry to Quote

BRONZE

  • Rochester Regional Health System – Real Time Patient Feedback (NWCH)

GRQC is a membership organization that teaches leaders across business, health care, education, non-profit, and government sectors to improve organizational performance through training, program presentations, and networking. Visit www.GRQC.org to learn more.