RBA Staffing Improves Policies, Procedures, Technology

RBA Staffing, a full-service staffing and background screening agency and Greater Rochester Chamber of Commerce business service division, has ushered in a new era of service with improved policies, procedures, and technology. The move comes in response to customer needs and desires as well as a look to the future.  As part of the move, a new www.RBAStaffing.com website serves as a single portal allowing users to explore RBA Staffing’s full suite of staffing and talent acquisition offerings as well as background screening services. 

Rochester Chamber Sr. Director, Business Services, Burt Parks said, “We knew that to innovate and stay on top of the industry that RBA Staffing had to reinvent itself.  We have now done that with cutting edge technology as well as improved policies and procedures.  This included automating some systems to make our service faster and more affordable.”

Greater Rochester Chamber of Commerce President and CEO Bob Duffy said, “Our RBA Staffing division has added service offerings and launched a new website to improve its customer service experience and make available resources that can most help our clients succeed.  We based these changes directly upon client feedback. Rochester Chamber and RBA Staffing exist to serve business in the Rochester and Finger Lakes region and these enhancements are more tools at our disposal to do just that.” 

On the background checking side, RBA Staffing offers in-depth investigative reports with enhanced database access and personalized service, fully automated background checks, and tenant screening checks. 

“Background Check Express”, available to new clients through the RBA Staffing website, offers a simple, instant online search. 

The new RBA Staffing “OnTAP” tenant screening service allows landlords to check prospective renters’ credit reports and nationwide criminal and eviction reports at no cost.  Once applicants verify their identity through an online link sent by RBA Staffing through OnTAP, they buy their Experian credit report and nationwide criminal and eviction report, then grant private access to the landlord for up to 30 days.  This unique method is far less legally complex than other methods which have landlords pulling reports on prospective tenants.

The new www.RBAStaffing.com website also allows faster and easier access for employers to make strategic hiring decisions.  For more than 30 years, RBA Staffing has provided employers with customizable hiring services to bring in the best candidates. From recruiting of temp or direct hires to onboarding services to payroll services, RBA Staffing has the experience and talent to help businesses succeed.

Job seekers can also use the new www.RBAStaffing.com job board to find and apply for the right position by matching expectations and skills with companies seeking what they have to offer.  RBA Staffing works with some of the top employers in the Rochester and Finger Lakes region to help catapult workers into stable careers.

For more on RBA Staffing services, contact Sr. Director of Business Services Burt Parks at Burt.Parks@RBAStaffing.com or (585) 256-4639.