VisualDX to Expand in Rochester

Greater Rochester Chamber of Commerce member VisualDX announced plans to expand its operations in the City of Rochester.  To meet the growing demand for its medical diagnostic products worldwide, the healthcare software developer will lease an additional 5,000 square feet of space at its current location inside the Valley Cadillac Building on East Avenue in the city’s Downtown Innovation Zone. As a result of the expansion, the company plans to create up to 21 new jobs at the location; 39 jobs will be retained as a result of the project.

Dr. Art Papier, VisualDx CEO said, “We believe Rochester is an ideal spot for technology innovation and are proud to bring two of the city’s best assets together - imaging and healthcare – to improve medical decision-making. We appreciate the support to expand our operations and retain the local talent available.”

To assist the company with its growth in downtown Rochester, Empire State Development is providing up to $600,000 through the Excelsior Tax Credit Program. Another $100,000 will be provided through a Finger Lakes Regional Economic Development Council Grant.

ESD funding will help propel the company to further help patients and consumers who seek answers to their own medical questions through the creation of a new A.I. health assistant powered by a machine learning application called Aysa ( The new technology will allow those with a skin condition to take a picture of their rash and in seconds get guidance on next steps.

Empire State Development President, CEO & Commissioner Howard Zemsky said, “Companies like VisualDx are critical to the success of the Downtown Innovation Zone in Rochester and cement the Finger Lakes Region’s reputation as a national leader for high-tech innovation.”

VisualDx, founded in 1999 by a team of physicians, educators, artists and computer scientists, develops software to help practitioners and consumers answer clinical questions.  Already used in over 1,700 hospitals and clinics and half of the U.S. medical schools, the clinical software allows a healthcare provider to compare diagnostic possibilities based on symptoms and signs of the patient to reduce medical errors and improve patient care.