Mark J. Hickey Joins Agency 29 as Chief Operating Officer to Drive Strategic Growth
Rochester, New York – Agency 29 is pleased to announce the appointment of Mark J. Hickey as its new Chief Operating Officer (COO). With over 25 years of experience in operations management, strategic business alignment, and workflow optimization, Hickey will play a key role in driving Agency 29’s growth and operational excellence.
"Mark's extensive experience in operations management and his passion for solving workflow challenges make him the ideal candidate to help drive our continued growth," said Maureen Ballatori, Founder + CEO of Agency 29. "His leadership and deep understanding of process improvement will help streamline our internal
operations while enhancing the services we provide to our clients."
Prior to joining Agency 29, Hickey held multiple executive roles, including COO and
CIO at The American Board of Surgery and Vice President at Systems Engineering,
Inc. His passion for mentoring professionals and solving workflow roadblocks aligns
with Agency 29’s commitment to fostering talent, leadership and efficiency within
the organization.
Hickey's technical proficiency spans multiple platforms and is complemented by his
strong background in EOS (Entrepreneurial Operating System) aligning business
operations with strategic goals. His strategic mindset will be invaluable as Agency 29
continues to expand its client portfolio and service offerings.
"I’m excited to join Agency 29 and contribute to its mission of supporting food and
beverage companies with innovative marketing solutions," said Hickey. "I look
forward to optimizing operations and ensuring our team has the resources and
strategies needed to continue delivering outstanding results."
Hickey’s appointment reinforces Agency 29’s dedication to operational excellence
and client success. As COO, he will oversee internal systems, improve efficiency, and
help scale the agency’s impact in the food, beverage and agriculture industries.
For more information about Agency 29, visit www.agency29.com or follow us on
Instagram and LinkedIn.
Agency 29 is a strategy and creative agency for food, beverage, and agriculture
brands. Recognized as one of the fastest-growing businesses in Greater Rochester,
NY, the agency provides strategy, branding, and marketing services to help global,
national, and regional clients scale. Learn more at www.agency29.com